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Life Station Medical Alert System Review

Life Station ranks eight in Reviews Bee’s Top 10 medical alert systems. Their emphasis on customer service, demonstrated in the fact that they have two customer service representatives on each call, is a significant comfort to customers and their families.

Expert Popularity Score
(9.6 of 10)
Expert Ratings
(9.0 of 10)
Consumer Popularity Score
(9.3 of 10)
Consumer Ratings
(8.7 of 10)
Consumer Complaints
(8.6 of 10)
Overall Rating
(9.1 of 10)
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Full Description

Life Station ranks high with an ideal blend of affordability and desirable features. Offering options for mobile and home use, Life Station strives to provide for the needs of seniors regardless of their situation. As evidence of their focus on their clients, Life Station even performs regular check-ins to ensure that equipment is functioning properly. Customers may choose to have a daily check-in. This is an option that provides significant peace of mind to families who have a loved one living on their own. These special touches make Life Station rank well with existing customers who demonstrate a high level of brand loyalty.

With prices that start below most other medical alert system providers’ fees, Life Station is an affordable option for seniors on limited budgets. Service can be tailored to your family’s needs with daily check-ins, GPS mobile services, and email alerts available. Some of these extra features do come at an added fee, but even Life Station’s basic service is lauded for the extraordinary customer service received.

Listening to the desires of their clients, Life Station does not require a lengthy contract obligation. Simply pay by the month and cancel whenever the service is no longer needed. This philosophy helps Life Station to avoid the large number of billing problems that are reported for most medical alert system providers.

Set up is also a breeze and allows customers to avoid the hefty installation fees charged by some other companies. The Life Station connects to your phone line just like an answering machine, so it can be done quickly and easily by anyone.

Expert Popularity Score
Expert Popularity Score
(9.6 of 10)

Low cost, no contracts, and dependable equipment make Life Station popular among experts in the medical alert system industry. The only notable feature that the Life Station equipment is glaringly missing is automatic fall detection technology. Those who need equipment that can call for help when the customer is unresponsive will not be able to use the Life Station system.

Life Station also does not include smoke or carbon monoxide detection technology. They offer a high quality system with basic features and the highest rated customer service available from a medical alert system provider. Experts agree that Life Station is a great basic option for those who need a medical alert system that they can count on that fits into a tight budget.

Expert Ratings
Expert Ratings
(9.0 of 10)

Reviews Bee uses the rankings and scores of experts as a vital component of our ranking algorithm. We believe that the ratings of those who know the most about medical alert systems are an essential consideration in developing our compilation of the best medical alert systems.

Life Station rates especially well in customer service categories compared to other medical alert systems when rated by experts. They also rate well in cost categories, with one of the most affordable medical alert systems on the market. The combination of low cost and exceptional service makes Life Station a favorite among experts and consumers alike.

The category that Life Station’s medical alert system does not rate as highly in according to experts is the available features. Though a mobile option has recently been made available at a higher monthly fee than the home system, fall detection is not available. Smoke and carbon monoxide monitoring are also not included in Life Station systems.

Consumer Popularity Score
Consumer Popularity Score
(9.3 of 10)

Using large amounts of consumer review content, Reviews Bee compiles a Consumer Popularity Score that serves as an important part of our Top 10 algorithm. When looking for the best medical alert system, most people read online reviews to get an idea of what they can expect from different systems. Reading through hundreds of reviews can become confusing and take significant time commitments. Now you can count on Reviews Bee instead. All those reviews you would have read before are summarized in our Consumer Popularity Score. For Life Station, we read well over 400 consumer reviews to assign a score of 1.74. This score in turn is utilized in our algorithm to rank our Top 10 medical alert systems.

Consumer Ratings
Consumer Ratings
(8.7 of 10)

Reviews Bee compiles star ratings from all available consumer rating and reviewing websites in order to create a score that takes all of this data into account. Rather than visiting each of these websites and attempting to determine the level of customer satisfaction you can expect from Life Station, Reviews Bee has taken this step for you.

We perform research that includes at least seven different consumer review based websites in order to compile as much consumer rating information as possible. According to these statistics, Life Alert scores a respectful 9.8 out of 10 consumer star ratings. That is a level higher than most medical alert system providers are able to reach and is a testimony to their exemplary customer service.

Consumer Complaints
Consumer Complaints
(8.6 of 10)

Life Station’s emphasis on customer service is evident in their low number of consumer complaints. Though they have thousands of customers, only 32 individual issues were noted by Reviews Bee researchers. This is a negative component to our overall Reviews Bee Score, which is used to create our Top 10 medical alert system recommendations. It is a category in which Life Station has performed quite well.

Most of the large medical alert system providers had hundreds of complaints filed, even if they still scored well on customer satisfaction overall. Life Station’s dedication to their clients is clear in the few complaints that reach the point of negative reviews, Better Business Bureau complaints, or other online report. As with the majority of the medical alert system providers, billing and cancelation of service is the source of most customer complaints.

Overall (9.1/10)

Looking for a dependable medical alert system for less than $30 a month? Want stellar customer service and regular system check-ins for that bargain price? Then Life Station is your go to medical alert system provider. Experts and consumers agree that Life Station is an affordable system that is easy to install and use. Unless you need premium features, such as extended range of service, fall detection, or smoke and carbon monoxide monitoring, Life Station is a solid choice that will help keep your loved one safe.