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Life Fone Medical Alert System Review

LifeFone is a trusted medical alert monitoring system with over four decades of experience in the industry. Customers can choose extra options, such as wall mount alert buttons and extended range equipment.

Expert Popularity Score
(8.8 of 10)
Expert Ratings
(8.8 of 10)
Consumer Popularity Score
(9.1 of 10)
Consumer Ratings
(8.9 of 10)
Consumer Complaints
(9 of 10)
Overall Rating
(8.9 of 10)
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Full Description

LifeFone offers medical alert buttons included in pendants, wristlets, and wall mounted or table top options. Their standard equipment has an impressive 1,000 foot range that can be expanded to 1,500 feet with premium equipment. The system is easy to install, simply requiring an electric outlet and phone jack.

With LifeFone’s annual billing option, you can get a monthly rate as low as $25. Unlike many medical alert system providers, LifeFone reliably refunds any prepaid amount when customers cancel service. As one of the oldest medical alert system providers, LifeFone can be depended on for emergency response services.

Expert Popularity Score
Expert Popularity Score
(8.8 of 10)

LifeFone has received recognition from a variety of organizations concerned for senior health and well-being. Consumers Digest lists them as a top value in medical alert systems, and has been recommended by Today’s Caregiver. By offering free, customizable equipment, LifeFone has become a popular medical alert system among experts in the industry.

Reviews Bee has compiled the opinions of medical alert system experts and noted that LifeFone ranks near the middle of our Top 10. Users can even use their LifeFone pendant to answer their phone.

Expert Ratings
Expert Ratings
(8.8 of 10)

According to expert ratings compiled from a variety of sources, Reviews Bee placed LifeFone second out of our Top 10 medical alert systems. This is LifeFone’s highest rated component contributing to their overall Reviews Bee Score. The LifeFone medical alert system is popular among experts comparing it to other provider’s options.

LifeFone equipment is waterproof and connected to a 24 hour monitoring service that is highly rated for customer service. Check-in service is optional, so you can arrange for your loved one to be checked on if you are concerned about them being on their own.

Consumer Popularity Score
Consumer Popularity Score
(9.1 of 10)

The small number of published reviews for LifeFone are positive. Consumers have praised LifeFone’s cost, simplicity of use, and response time. LifeFone is rated A+ by the Better Business Bureau and has professional representatives at their monitoring center 24 hours a day.

Consumers appreciate that medical alert systems like LifeFone provide an alternative to choosing assisted living for the purpose of monitoring and emergency services. For those with elderly loved ones living far away, LifeFone provides inexpensive peace of mind.

Consumer Ratings
Consumer Ratings
(8.9 of 10)

Reviews Bee evaluated the star ratings posted in coordination with consumer reviews in order to calculate our consumer rating component of LifeFone’s Reviews Bee Score. Though the consumer reviews that Reviews Bee was able to find on LifeFone were positive, less than 10 were available. The low number of reviews to compile reduced this component of the Reviews Bee overall score for LifeFone.

Consumer Complaints
Consumer Complaints
(9 of 10)

Just as they had a small number of reviews available online, LifeFone had only two complaints filed with the Better Business Bureau, compared to hundreds for some other large medical alert system providers. This resulted in an extremely low score for Consumer Complaints in the Reviews Bee algorithm. This is a negative component of the algorithm, and LifeFone scored in the top three of our Top 10 medical alert systems for this particular score.

One complaint is regarding the amount of annual billing, which is optional with LifeFone. The other is a complaint that LifeFone is calling with an automated message amount service that has not been purchased. LifeFone promptly responded satisfactorily to both complaints.

Overall (8.9/10)

LifeFone is a respected name in medical alert systems that Reviews Bee is proud to list in our Top 10. With affordable choices in equipment, 40 years of experience, and top rated customer service, LifeFone is a reputable medical alert system that ranks well with experts in the industry.