Menu
vivint logo

Vivint Review

Our team carefully analyzed over 53 trusted expert and consumer websites and used the analysis to come up with the score of each product for our Top 10 list. We considered both the satisfied and dissatisfied consumers so as to end up with a comparative review. We were able to look into the fact that some systems allow for detailed customization compared to others so as to meet the needs of the consumer.

Expert Popularity Score
(9.9 of 10)
Expert Ratings
(9.4 of 10)
Consumer Popularity Score
(4 of 10)
Consumer Ratings
(7.9 of 10)
Consumer Complaints
(8.2 of 10)
Overall Rating
(9.6 of 10)
check on website

Full Description

There are a number of reviews out there but in this article we take a detailed and a closer look at Vivint. It is a security company that is isolating itself from the pack through its focus on home automation. Their monthly charges are higher but you benefit a lot from the money, it is worth. Their more premium plans are perfectly advantageous but maybe not for their basic plan because their competitors are providing lower priced entry-level programs.

At CES 2016, Vivint declared its association with Amazon to join with Echo. This will enable Vivint holders to use their voice when controlling their system. Users can inform Alexa (Amazon’s cloud-based voice service) that they’re off to bed and all Vivint lightings will be switched off, doors will be closed, the thermostat will then be attuned and the system be armed. To add on that, users may tell Alexa to turn on the heat, switch off the lightings or individually lock the doors.

Expert Popularity Score
Expert Popularity Score
(9.9 of 10)

Being a trustworthy, Financially Stable Company that was established in 1999, Vivint has been a bold industry competitor for good number of years. This has made it to be popular among the experts who view it as a basement for gauging other firms that offer home security services.
Also, experts praised that Vivint gives internal monitoring and tries as much as it can to be honest with customer care issues. However, the mass of top home security businesses also offer internal monitoring services, it is not uncanny in the commerce for the company you initially signed up with to get your monitoring from competitor business, or to sell your account to a totally different monitoring business altogether.

Vivint remains dedicated to helping you and your home security requirements so long as you are still their customer.

 

Expert Ratings
Expert Ratings
(9.4 of 10)

Experts regard Vivant highly, because its automation capabilities entail the capacity to control temperature, lighting and appliances via the security system. This function can also be done using on a mobile app or a web portal. You may also set automation, turning lights off or on at specific times so you can make it look as if somebody is at home. Also, you can set event-triggered automation, where appliances, lighting, other security tools or video cameras respond to specific actions or events.

Vivint has prioritized to embrace inventive and the growing technology. To add on smart home automation, Vivint encourages energy efficiency and is working hard to ensure that it is the leading industry when it comes to rooftop solar systems supplier in the entire country.

Consumer Popularity Score
Consumer Popularity Score
(4 of 10)

If a home security company focuses on design, it not only shows this via their websites but also in their mobile, keypad and web portal interfaces and this makes it be more popular amongst the consumers.

All detectors, keypads and sensors provided by Vivint claim a simple and clean design and cannot negatively affect the surrounding of your home. Using our analysis of top trusted consumer sites, we were able to arrive at a star rating of 4.

Consumer Ratings
Consumer Ratings
(7.9 of 10)

Consumers loved the wireless systems that are very flexible since they can move the tools around home (or to a new place) for it’s not hardwired in. Wireless also implies that there will be no holes on your walls or problems looking for stuff that are difficult to access at the back of the walls.

A person having cellular security is safer because if you compare systems that use landline and/or broadband communication with cellular, you need to consider about power loses or having cut of your wires. This is not the case with cellular. It is this kind of flexibility that makes Vivint to get a rating of 7.9 from the consumers.

The product also has Vivint’s Space Monkey, which is a cloud storage component, that contains1 TB of storage, which means about 300,000 pictures. Videos and Photos are backed up automatically to your Space Monkey device and also to the Cloud. You can view your photos from any Mac, Windows, Android or iOS device. Space Monkey costs $10/month.

Consumer Complaints
Consumer Complaints
(8.2 of 10)

Most consumers complaints are connected with the following points:

  • Limited Relocation Options

Vivint home security systems are always installed by expert service technicians who put keypads on your wall. When you migrate, Vivint will reinstall your system only if you have about $500 worth of equipment. Other stipulations, like the duration you have been a customer, can cause to extra fees. If you think of moving prior to the period of your contract expire, an out-of-the-box home security system would be a better choice for you.

  • Lengthy Contract Requirements

Vivint’s usual home security contracts are long and vary from 42 – 60 months. Here you should be sure you take time and understand contract prospects before signing. Vivint often offers a fundamental home security package at a great discount. However, always know that home security tools are costly, so whenever you are offered a cheap or free system, expect the contracts to be a little bit lengthy.

Overall (9.6/10)

Vivint tops the home security industry when it comes to technology and home automation. With the incorporated features like an automated door lock, a video door bell and a smart thermostat. Vivint also  provides a state-of-the-art experience.