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LiveWatch Review

Our team carefully analyzed over 53 trusted expert and consumers websites and used the analysis to come up with the score of each product for our Top 10 list. We considered both the satisfied and dissatisfied consumers so as to end up with a comparative review.

Expert Popularity Score
(5.9 of 10)
Expert Ratings
(4 of 10)
Consumer Popularity Score
(7.9 of 10)
Consumer Ratings
(3 of 10)
Consumer Complaints
(3.1 of 10)
Overall Rating
(5.5 of 10)
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Full Description

LiveWatch was established in 2002 by Chris Johnson, a paramedic who appreciated to have in place a reasonably priced, simple and a notably a dependable home alarm monitoring system. Even though some organizations provide video security system installation services and other modern devices to guarantee safety, they are usually complex and expensive, making them only affordable to a few individuals. LiveWatch provides a system that can be remotely controlled using a smartphone application.

Expert Popularity Score
Expert Popularity Score
(5.9 of 10)

LiveWatch has the alert system, ASAPer that relays to you mobile messages seconds after an alarm is set off. Experts mention as an advantage that consumers can settle the alarm from their smartphone or computer. In case you are not in, their control center will contact the police for you. This makes it to be popular among most experts.

Expert Ratings
Expert Ratings
(4 of 10)

Experts rate LiveWatch well majorly because of ASAPer – LiveWatch’s alert system that after the alarm has been triggered, they will initiate mobile alerts. The alarm can be settled using your smart phone or computer. In case there is no one to do so, LiveWatch’s monitoring center will get in touch with the police on your behalf.

Anytime cancelation policy – If you withdraw the contract within the year, you will have to return, on the other hand, if you withdraw after the first year you are allowed to remain with your equipment without any doubts.

Consumer Popularity Score
Consumer Popularity Score
(7.9 of 10)

Approximately more than 200,000 people use LiveWatch as their home security options. Formerly referred to as SafeMart, LiveWatch provides the best apparatus that is entirely Wireless and you can install it yourself. Their touchscreen control panel has a built-in camera to capture an intruder if they try to disarm your panel. This is a feature that many consumers find great. There’s a lot of interesting information to share regarding this company but there are some issues they should amend. Their present status and their products and services have ranked them seventh place for the best security company in our analysis.

Consumer Ratings
Consumer Ratings
(3 of 10)

Consumers loved that LiveWatch has the Crash and Smash that safeguard against burglars from negatively affecting the control panel before an alarm can be sent to LiveWatch’s monitoring centers. This has made it to be popular among the consumers. The system is on guard if it is on and movement is discovered. If you set off the alarm using your security code, then you need not worry.

Consumer Complaints
Consumer Complaints
(3.1 of 10)

Most consumers’ complains are to do with LiveWatch website which they say is confusing. Some parts of the website are yet to be updated and they reference to the old company SafeMart. They also have issues with the fact that the company only offers installation and have a 2-year warranty on equipment.

Overall (5.5/10)

You can manage your system using the alarm panel or the smart phone app to have complete control at all times. LiveWatch provides a wide range of home security and home automation options but we advise clients to check out our other analysis before making a final decision.